Effective Date: July 21, 2025

At LumixaAI, we strive to deliver exceptional value through our AI automation tools. To maintain transparency, please review our cancellation and refund terms below.

🛑 Cancellation Policy

You may cancel your subscription at any time through your account dashboard or by emailing [email protected]

To avoid being charged for the next billing cycle, cancellation must be completed before your next renewal date.

Upon cancellation, your access to premium features will continue until the end of the current billing period.

💸 Refund Policy

We offer a 7-day refund window from the date of your first payment. If you are not satisfied, contact us at [email protected] within this period for a full refund.

No refunds will be issued after the 7-day period or for renewal charges.

Refunds are only applicable to first-time customers and do not apply to recurring billing.

⚠️ Exceptions

No refunds are provided for misuse, incomplete setup, or failure to use the service.

If service downtime or technical issues occur, please contact our support team — we may offer credit or extend access in special cases.

For any concerns or help with your cancellation or refund, reach out to us at [email protected] — we’re here to help!