Frequently Asked Questions

Your Questions, Answered Clearly

What is LumixaAI and how does it work?

LumixaAI is an AI-powered automation platform that helps businesses respond to leads, book appointments, and manage online reviews. It works 24/7 across SMS, email, and social media — so you never miss an opportunity.

Do I need to know coding or tech to use it?

Not at all. LumixaAI is built to be user-friendly. Everything is done-for-you or easily customizable with simple tools — no tech experience required.

Can LumixaAI talk to my leads on WhatsApp and Instagram?

Yes! LumixaAI can engage leads across WhatsApp, Instagram DMs, Facebook Messenger, SMS, email, and even your website chat — all from one inbox.

How does the appointment booking work?

Our AI connects with your calendar and automatically schedules appointments with leads based on your availability. It even sends reminders to reduce no-shows.

Will it help me get more reviews?

Yes. After each customer interaction, LumixaAI sends a personalized review request. Happy customers are guided to leave public reviews, while negative feedback is filtered privately.

Is there customer support if I need help?

Absolutely. We offer full support to help you set up, customize, and run LumixaAI smoothly. Our team is available via email, chat, and call.

Can I cancel anytime?

Yes. LumixaAI is a monthly subscription with no long-term contracts. You can upgrade, downgrade, or cancel at any time.

LumixaAI is your all-in-one solution for smart business automation. From AI-powered lead engagement to effortless reputation management, we help you grow faster with less effort. Trusted by businesses that value speed, simplicity, and results.

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